This happened about 4 years ago while I was a sophomore in high school, and I will admit – this was completely my fault. Worked at a Freddy’s Steakburgers.
Typical day. I’m looking at the drive thru camera with my headset on standby when I see a car pull up. I put in the order yada yada and ask for her name to put on the ticket. Keep in mind, these headsets have absolute shit quality.
Me: Can I get a name for this order?
Her: It’s Rice. (I thought she said lice over the headset but I had to confirm.
Me: I’m sorry, I couldn’t hear you that well. Can you repeat that?
Her: It’s Rice!
At this point, I’m sweating as I’m looking at the keyboard. I’m never heard anybody named Rice or Lice so there’s a 50/50 chance that I’ll completely fuck this up.
Took a deep breathe and with sweaty hands I type in LICE. Instantly look up at the drive thru camera and there’s a brief pause with her looking at the screen calling her LICE, and her car absolutely goes STUPID fast toward the window. Fuck.
Mentally said a prayer and opened the window to hear trumpets calling the demons back to Hell. “WHY THE HELL WOULD YOU PUT MY NAME AS LICE! IT’S FUCKING RICE!” Completely got my ass torn to a new one. Punch after punch. I apologize and sheepishly hand her the bag with her receipt that says “Order Name: Lice”.